Vission & Mission

Customer is Supreme

Customer care and satisfaction forms the very essence of MSP Industries.

• Quality
• Timely delivery of goods
• Cooperation and mutual respect
• Proficiency of the employees in dealing with customer demands and complaints.

Quality Policy

Mr. Deepak Panchamia heads the unit as the CEO. Apart from over-all supervision, the CEO focuses on sales and marketing.

Under the Manager (MR), there are

• Quality
• Timely delivery of goods
• Cooperation and mutual respect
• Proficiency of the employees in dealing with customer demands and complaints.

There are senior operators and an Officer (Purchase, Stores and Despatch), who reports directly to the CEO. Mr. P.B. Roy, a technical hand along with Mr. Dhir Panchamia, a mechanical engineer, administer the technical area.

Management Structure

Foremost in the company policy is quality management, with special stress on

• Customer Satisfaction
• On time Delivery
• Process Improvement
• Cost Reduction
• Quality Production

A system of Internal Communication has also been devised to promote regular communication and facilitate information sharing on-

• Customer Requirement
• Production
• procurement Issues
• Machine Maintenance

Quality Certification

Certified TS-16949-2008

Future Plans

As a process of expansion, MSP Industries has on its agenda the introduction of more advanced, automatic and sophisticated techniques and machineries, such as

• Seal Quench Furnace, (Heat Treatment section), which would ensure better quality production, approved across the globe.
• Turn-Mill Centres and 5 Axis VMCs.
• A sophisticated Forging Shop for automobile spare parts.